Helping people think and act systemically to change the field of what’s possible
We help people take a ‘whole system’ approach with insight and confidence. We use the science of how social systems work, evolve, flow and flourish to give people a better ‘map’ and help them navigate through complexity to sustainable change.
Working with complexity?
If everything is connected, if conditions are volatile and uncertain, what does that mean for how we operate and make good decisions? How could it be easier and better?
Want to change how things work?
You might want to change the experience and outcomes of your work. You might be interested in transformation for your team or organisation.
Need help with systems change?
The brief might even be explicitly about systems change or applying a systemic lens to partnership programmes or operational policies and processes.
“When we try to pick out anything by itself, we find it hitched to everything else in the universe.”
“Lycia’s lightness of tone, perceptive questioning and joyful manner make working with her a valuable and enjoyable process that I would highly recommend.”
“Ultimately… there are no parts at all. What we call a part is merely a pattern in the inseparable web of relationships.”
“Very uplifting; it brought clarity to things that had seemed confused and ill-defined.”
“When we attribute behaviour to personality, we lose sight of how the structure of the system shaped our choices.”
“Glow played a pivotal role in shaping and managing the process of developing the vision – ensuring the active participation of a very large and diverse set of stakeholders.”
“One size does not ﬁt all. By generalizing we risk throwing out the very information that sheds light on why things happen and what might happen next.”
“An amazing experience. The constellation was the push we needed to take stock and look at where we should focus to move the business to the next level.”
“What an amazing session that was. To come together to talk in such a structured and open way was incredibly therapeutic and truly game-changing. I don’t think I had truly appreciated the incredible power and value that your organisation brings to complex problem solving.”
“We are now in a much better place to grow and progress, and most importantly meet the needs of our users in a more effective and efficient way.”
“Our work with Glow was clearly the point of transition for the team. It’s incredible to reflect on how big the change is now.”
“I have often sat in awe, watching Lycia facilitate. She has incredible capacity for listening, and a wonderful talent for asking the questions that unlock great insights.”
Glow helps people transform their teams and organisations and the impact of their programmes
Thoughts & resources
How we can help
We get involved in organisational change and purpose, culture and values, leadership development, partnership in and between sectors and innovation in social systems.
- Understanding why we’re not getting the outcomes we want and where and how to intervene to catalyse change
- Projects that require breakthrough insight and innovation
- The shift in thinking and operating that’s required for leaders to progress from expert to more facilitative styles of leadership
- Planning and tracking for the emergence of ‘unlikely but not impossible’ scenarios (think Oxfam, Trump, #MeToo, pay equality) – which are more likely than we imagine in a changing environment.
A robust approach based on science
We help people develop a ‘complexity worldview’ – a way of seeing and experiencing their organisation or community that aligns with the science of how the world works and evolves. It can be a profoundly different way of looking at things. Some of our clients say they experience it as “connecting and re-connecting”; others refer to it as “developing our consciousness”.
A complexity worldview:
- Looks at ‘wholes’
- Considers the relationships in and between the structures and people in the system
- Looks at context, history, timing and the particular details of a situation to understand why things happen and what can happen next
A breath of fresh air
We’re creative, practical and straightforward. We believe we have more impact if we work alongside our clients rather than stepping in as experts. People say we’re perceptive, warm and inspiring to work with.
We do just enough to make a difference and encourage self-belief, resilience and resourcefulness. We want people to feel energised and inspired with a strong sense of their own agency and autonomy.